We have been renting with Northwoods Camp Rentals for many years now. They have been great! The properties are accurately described and our experience has been that, if ever there is a problem, they contact the owners immediately. If you look at the hundreds of reviews on their web site, you will see that they get consistently high marks. We have been happy working with them and we love Moosehead Lake!
Great company to work with. Nice property & decent pri cd e.
Some reviewers have complained about amenities, things being broken, etc. It's important to remember that NCR does NOT own these properties--they are simply the organization that helps the owners rent them out. It is not within NCR's purview or control to fix broken TV receivers, plumbing issues, etc. That is the responsibility of the owner to finance and do. And most of the owners do not live in Greenville (which is why they are renting out properties), so issues can't always be immediately fixed.
This specific location was not the most convenient for snowmobilers. You had to take a couple of side streets prior to taking a trail in the woods that connect to an ITS trail. We actually wouldn't have known how to access it if it hadn't been for a friendly neighbor walking her dog. It's about 20 minutes from gas in Greenville as well.
The experience was Northwoods Camp Rentals was quite disappointing. We rented property #202 which listed that it included direct tv as an amenity. The direct tv receiver didn't even power on; we troubleshooted an all. It was simply broken. We wouldn't have rented the cabin without access to cable. We spent 4 nights without it. We told Northwoods about the issue the first night. There was no immediate action they could take of course which was understandable. We requested a courtesy credit as we were incredibly disappointed and received no credit to offset our inconvenience.
Also, they charge an accidental damage coverage fee of $49 which we requested to be waived. They did waive the fee as I asked prior to booking. In general, it seems incredibly unreasonable to your customers/renters to charge an upfront fee if no damage was caused. I only received a refund, because I asked prior to booking. So renters are to pay for property they haven't damaged???
We've been booking summer trips with Northwoods Camp Rentals for over 10 years now and have been very happy with our experience! They always work with us to find dates that work well, and when the property we typically rented was sold by the owners, NCR helped us find another perfect rental. It's conveniently located in downtown Greenville, which is really nice.
Lastly, property #202 was new, udpated, and spacious, but the tub didn't actually fill with water as the stop seemed to be broken. So listed a "full bath" as an amenity also was misleading since you couldn't actually take a bath. And, there were flies everywhere in the home.
Northwoods Camp Rentals is a US Travel Agency based in Greenville, Maine. Northwoods Camp Rentals is located at 14 Lakeview St, Greenville, ME 04441, USA.
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